About us

Welcome to Case by Case co, where style meets strength!


I started this small business with a big dream: to create tough cases that are not only protective, but also beautiful, bold, and unique. Every design is handpicked and custom-made with love, inspired by the styles, moods, and personalities of women who want their phone case to be more than just a cover, but a statement.

Why You'll Love Case by Case co


One-Woman Show

From designing each case to running the Instagram, it’s all me! When you shop here, you’re supporting a real person not a big brand.


Built to Protect, Styled to Impress


The cases are durable enough to handle life’s drops and bumps, but never compromise on style. You get the best of both worlds.

Support Small, Shop Smart

When you buy from me, you’re not just getting a phone case — you’re supporting a dream, a hustle, and a whole lot of heart. Every order means the world to me, and I’m so grateful for every customer who chooses to shop small.

 

Have Questions?
We Have Answers.

What phones do you offer cases for?

At the moment, we only stock cases for all current iPhone models.


From the iPhone 11 to the latest iPhone 17 Pro. Just select your model from the
dropdown menu on each product page.



Where do you ship to?

We ship worldwide!

We proudly ship worldwide, so you can get your Case by Case co design no matter where you are.

Sadly we are not able to ship to South Korea, Hong Kong, Taiwan, Japan, or Singapore.

When will I get my order?

We ship currently only ship to the countries named below with fast and reliable delivery.

  • Fulfillment Time: Orders are processed and dispatched within 2–5 business days.

  • Shipping Time: between 2-8 business days pending your location.

*Delivery times are estimated and might differ based on the amount of orders to proceed. You will see the final costs and delivery times in the order Checkout.

How much does shipping cost?

Shipping is free when you spend $50 or more otherwise it is calculated based on your location and the items in your order.

You will always know the shipping price before you purchase as you will see the final costs and delivery times in the order Checkout.



What is your returns policy?

Change of Mind:

Sadly we do note provide refunds & exchanges due to a change of mind, so please chose carefully. You can place a new order at your own cost to replace.



Fault or Damage:

If there’s a problem with an order, like a manufacturing error or a damaged item we’ll offer a free reprint or a refund. You don’t need to return the product, we just require photos of the faulty or damaged product.



To initiate a refund, please complete the contact form on our Contact Page with the following information:

  • Your contact details
  • Your order number
  • A brief description of the faulty or damaged phone case

Once we receive your submission, you will receive an email within 72 hours requesting photos of the item.

Here are the types of photos we need, depending on the issue:

  • Print placement issues: Lay the product flat and take a photo where the entire product is visible, clearly showing the print placement. It’s helpful to include a measuring tool (like a ruler or measuring tape) in the photo to show the placement of the print relative to the width or height of the product.
  • Print quality issues: Take a well-lit photo of the affected area, ensuring the print details are clearly visible.
  • Damaged products: Include a photo of the damaged or defective part along with at least part of the product’s design to help us identify the item.
  • Incorrect product received: Include a photo of the product along with the packing slip visible in the same image.
  • Size discrepancies: please submit a photo of the product with a measuring tool to display that the case is the incorrect size.

My question isnt here?

Thats okay, I love connecting with my customers, please submit your question via the contact page or send me an email.